Pricing that scales with your site
Start today — cancel anytime. Upgrade as you grow.
Starter
For single sites getting their recruitment organized.
- Up to 3 active studies
- Up to 2,500 contacts
- 3 team members
- Lead tracking CRM & customizable funnels
- Qualification forms
- Email outreach
- Core analytics
- Email support
Growth
For growing sites running several protocols at once.
- Up to 10 active studies
- Up to 10,000 contacts
- 10 team members
- Everything in Starter, plus:
- AI scoring and matching
- Email, phone, and SMS
- Workflows and automations
- Meeting scheduling & participant monitoring
- Advanced analytics and exports
- Priority support
Scale
For high-volume sites and small research networks.
- Unlimited active studies
- Up to 25,000 contacts
- 25 team members
- Everything in Growth, plus:
- Multi-site support
- Document management
- Open API and integrations
- Onboarding assistance
Enterprise
Custom pricingFor research networks and multi-site sponsors that need unlimited scale, advanced security, and white-glove support.
Contact Sales- Unlimited studies, contacts & team members
- Multi-site & multi-organization
- Dedicated success manager
- SSO & advanced security review
- Custom integrations & data migration
- SLA-backed support
Prices in USD. Annual billing available — talk to us to save.
Compare
Every plan, side by side
| Features | Starter | Growth | Scale |
|---|---|---|---|
| Capacity | |||
| Active studies | 3 | 10 | Unlimited |
| Contacts | 2,500 | 10,000 | 25,000 |
| Team members | 3 | 10 | 25 |
| Sites | 1 | 1 | Multiple |
| Recruitment | |||
| Lead tracking CRM & funnels | |||
| Qualification forms | |||
| AI scoring and matching | |||
| Workflows and automations | |||
| Outreach & scheduling | |||
| Email outreach | |||
| Phone & SMS | |||
| Meeting scheduling | |||
| Participant monitoring | |||
| Insights & support | |||
| Core analytics | |||
| Advanced analytics & exports | |||
| Document management | |||
| Multi-site support | |||
| Open API & integrations | |||
| Priority support | |||
FAQ
Pricing questions
How long does it take to get started?+
Most sites are up and running within a day. Import your existing leads, add your studies, and Trialflow starts matching candidates immediately. Our team helps with onboarding on the Scale plan, and with onboarding plus data migration on Enterprise.
Is Trialflow HIPAA compliant?+
Trialflow is built with HIPAA in mind — encryption in transit and at rest, role-based access control, and audit logging on sensitive actions. We sign BAAs with Enterprise customers and are happy to walk your compliance team through our controls.
Can I import my existing participant database?+
Yes. Trialflow supports bulk imports from spreadsheets and registry exports, with smart deduplication so you start with a clean database. Enterprise plans include white-glove migration.
How does the AI matching actually work?+
You define each protocol’s inclusion and exclusion criteria. Trialflow scores every lead against those criteria and gives a plain-language explanation for each match — so your coordinators always know why someone qualifies.
Do you support multiple sites?+
Absolutely. Trialflow supports multi-site and multi-organization setups with granular, role-based permissions — ideal for research networks and sponsors coordinating across locations.
Can I try Trialflow before committing?+
You can start any plan today and cancel anytime — there’s no long-term contract. Want to see it first? Request a demo and we’ll give you a guided walkthrough tailored to your studies and therapeutic areas before you sign up.
Not sure which plan fits?
Tell us about your studies and we'll recommend the right plan in a quick call.