Pricing that scales with your site
Start today — cancel anytime. Upgrade as you grow.
Starter
For single sites getting their recruitment organized.
- Up to 3 active studies
- Up to 2,500 contacts
- 3 team members
- Lead tracking CRM & customizable funnels
- Qualification forms
- Email outreach
- Core analytics
- Email support
Growth
For growing sites running several protocols at once.
- Up to 10 active studies
- Up to 10,000 contacts
- 10 team members
- Everything in Starter, plus:
- AI scoring and matching
- Email, phone, and SMS
- Workflows and automations
- Meeting scheduling & participant monitoring
- Advanced analytics and exports
- Priority support
Scale
For high-volume sites and small research networks.
- Unlimited active studies
- Up to 25,000 contacts
- 25 team members
- Everything in Growth, plus:
- Multi-site support
- Document management
- Open API and integrations
- Onboarding assistance
Enterprise
Custom pricingFor research networks and multi-site sponsors that need unlimited scale, advanced security, and white-glove support.
Contact Sales- Unlimited studies, contacts & team members
- Multi-site & multi-organization
- Dedicated success manager
- SSO & advanced security review
- Custom integrations & data migration
- SLA-backed support
Prices in USD. Annual billing available — talk to us to save.
Compare
Every plan, side by side
| Features | Starter | Growth | Scale |
|---|---|---|---|
| Capacity | |||
| Active studies | 3 | 10 | Unlimited |
| Contacts | 2,500 | 10,000 | 25,000 |
| Team members | 3 | 10 | 25 |
| Sites | 1 | 1 | Multiple |
| Recruitment | |||
| Lead tracking CRM & funnels | |||
| Qualification forms | |||
| AI scoring and matching | |||
| Workflows and automations | |||
| Outreach & scheduling | |||
| Email outreach | |||
| Phone & SMS | |||
| Meeting scheduling | |||
| Participant monitoring | |||
| Insights & support | |||
| Core analytics | |||
| Advanced analytics & exports | |||
| Document management | |||
| Multi-site support | |||
| Open API & integrations | |||
| Priority support | |||
FAQ
Pricing questions
How long does it take to get started?+
Most sites are up and running within a day. Import your existing leads, add your studies, and Trialflow starts matching candidates immediately. Our team helps with onboarding and data migration on Growth and Enterprise plans.
Is Trialflow HIPAA compliant?+
Trialflow is built with HIPAA in mind — encryption in transit and at rest, role-based access control, and audit logging on sensitive actions. We sign BAAs with Enterprise customers and are happy to walk your compliance team through our controls.
Can I import my existing participant database?+
Yes. Trialflow supports bulk imports from spreadsheets and registry exports, with smart deduplication so you start with a clean database. Enterprise plans include white-glove migration.
How does the AI matching actually work?+
You define each protocol’s inclusion and exclusion criteria. Trialflow scores every lead against those criteria and gives a plain-language explanation for each match — so your coordinators always know why someone qualifies.
Do you support multiple sites?+
Absolutely. Trialflow supports multi-site and multi-organization setups with granular, role-based permissions — ideal for research networks and sponsors coordinating across locations.
Can I try Trialflow before committing?+
You can start any plan today and cancel anytime — there’s no long-term contract. Want to see it first? Request a demo and we’ll give you a guided walkthrough tailored to your studies and therapeutic areas before you sign up.
Not sure which plan fits?
Tell us about your studies and we'll recommend the right plan in a quick call.